Warranty Policy

Last updated: 02/01/2026

This Warranty Policy applies to all tyres purchased through PowerTire.sa, operated by WAQT ALMUSTABAL COMPANY FOR CARS SERVICES, registered in the Kingdom of Saudi Arabia.

1. Manufacturer Warranty Overview

All tyres sold on PowerTire.sa are supplied with a manufacturer’s warranty, provided directly by the respective tyre manufacturer.

Warranty coverage, duration, terms, and exclusions vary by brand and are governed solely by the manufacturer’s official warranty policy.

PowerTire.sa does not provide an independent or additional warranty beyond those offered by the manufacturer, unless explicitly stated otherwise.

2. Manufacturer Warranty Information

For detailed warranty terms, customers should refer to the official regional websites of the tyre manufacturers. These websites provide brand-specific warranty coverage details, claim conditions, and exclusions applicable in the Kingdom of Saudi Arabia.

3. What Is Typically Covered

While warranty terms differ by manufacturer, manufacturer warranties generally cover:

  • Manufacturing defects in materials or workmanship
  • Defects identified during normal, intended use

Coverage is subject to the manufacturer’s inspection and approval.

4. What Is Not Covered

Manufacturer warranties typically exclude (but are not limited to):

  • Normal wear and tear
  • Damage caused by misuse or abuse
  • Incorrect installation or improper fitting
  • Vehicle misalignment or suspension issues
  • Improper inflation or maintenance
  • Road hazards, accidents, or external impact damage

Specific exclusions vary by brand and are defined in each manufacturer’s warranty policy.

5. Warranty Validity in Saudi Arabia

All manufacturer warranties applicable to tyres sold on PowerTire.sa are valid within the Kingdom of Saudi Arabia, subject to the manufacturer’s regional warranty terms and conditions.

6. Genuine Products Authorized Sourcing

All tyres sold on PowerTire.sa are:

  • Genuine products
  • Sourced through authorized distribution channels

As such, they carry valid manufacturer warranties applicable in Saudi Arabia, subject to manufacturer approval and conditions.

7. Warranty Claim Requirements

To initiate a manufacturer warranty claim, customers will typically be required to provide:

  • Proof of purchase (order invoice)
  • Tyre identification details (e.g. DOT code)
  • Any additional information requested by the manufacturer

Warranty claim timeframes, documentation, and inspection requirements vary by brand.

8. Warranty Claim Process PowerTire.sa’s Role

If you believe your tyre may be eligible for a manufacturer warranty claim:

  • Contact PowerTire.sa Customer Support first
  • Provide your order details and tyre information
  • Our team will guide and assist you through the manufacturer’s warranty claim process

Important clarification:

  • The warranty itself is provided by the manufacturer
  • PowerTire.sa acts as a facilitator and support point, helping customers navigate the claim process
  • Final approval or rejection of warranty claims rests solely with the manufacturer

9. No Additional Warranties

Except for manufacturer warranties:

  • No additional warranties are provided, whether express or implied
  • This includes any implied warranty of fitness for a particular purpose, unless required by applicable Saudi law

10. Legal Entity Contact Information

PowerTire.sa is operated by:

WAQT ALMUSTABAL COMPANY FOR CARS SERVICES
Kingdom of Saudi Arabia

For warranty-related questions or assistance, please contact:

Customer Support: customercare@powertire.sa
Phone: +966 9200 16 275